here at sears we are going through an external ISO audit for all the three certification we have. I have been through this process three times by now but i must say that every company has it at a different level. few of them just do it for the sake of doing it while other follow it by heart. sears is one them. i have never seen such a policy driven company before except when i worked for Dell Computers.

sears goes through as sine wave every year there are few times where they are super busy and sometimes they are very easy. this time of the year is approaching to to be busy. So a lot of work to do.

Currently I am working on interview guidelines so that every manager can do the interview in a same manner